The after-hours call you missed
It's 6:40 pm, you're still on a job, and the phone rings out. Most callers don't leave a voicemail — they just call the next company on the list.
For plumbers, HVAC, roofers & other home-service pros
We reply to your customers instantly, day or night.
So no inquiry ever goes unanswered. Every missed call and website form gets a reply in under a minute — and the details land on your phone, ready for you to take over.
$199 setup + $99/month. First month total: $298. Month-to-month — cancel anytime. No long contract.
Start smaller: the Website FAQ & Lead Capture Agent is $49 flat right now (regular $149).
Sound familiar?
Most lost jobs aren't lost on price. They're lost because nobody answered in time.
The form nobody answered fast
Someone fills out your website form at 9 pm. It gets answered at 9 am — if anyone notices it at all. By then they've usually booked whoever replied first.
The weekend inquiry that went cold
A good inquiry comes in Saturday and sits until Monday. Two days of silence is all it takes — the job went to whoever answered over the weekend.
8× higher
Conversion was 8× higher when the first call to a lead came within 5 minutes instead of 6 minutes or more. (XANT lead-response study, 2021 — 5.7 million leads.)
42 hours
The average reply to a web lead took 42 hours in an audit of 2,241 companies — and 23% never replied at all. (Harvard Business Review, 2011.)
Read these honestly: both studies are older (2011 and 2021), they measured sales leads rather than Austin home services, and most measured a phone call — an instant text-back is not the same thing. What every study agrees on is the direction: the shop that answers first does better.
What it does
The Never-Miss-a-Lead System
For shops that miss calls while they're on jobs and after hours: it texts back every missed call and website form in under a minute and sends every lead to your phone, so callers book with you instead of the next shop.
- Pick one way customers reach you to start — we text back missed calls, or we reply to website forms right away. Whichever one is costing you more jobs.
- A reply in under a minute — every missed call or inquiry gets answered fast, in your business's name and your words.
- Everything goes straight to your phone — the customer's details and the whole conversation. No dashboard you have to remember to check.
- If a message doesn't go through, we tell you — so a quiet phone never gets mistaken for “no customers.”
- A simple report every month — how many people reached out, how fast each one was answered, and what came of it. One page, plain English.
Honest scope: this price covers one way customers reach you, at one location. Want both, a second location, or online booking added? We'll give you the price in writing before any work starts — no surprises later.
Fixed price — no quote games
$199 setup
then $99/month for hosting, messaging, monitoring & the monthly report
First month total: $298. No hidden fees on top.
Or start with the $49 one
Get Started
$49 $149
The Website FAQ & Lead Capture Agent — a chat box on your website that answers common questions from your own prices and hours, and takes a name and number when it can't. Flat price, no monthly fee. Full details on the Pricing page.
Head to our Contact page to start.
No sales call required.
Learn more about Never-Miss-a-Lead →
- Live within days of agreement
- Setup fee refunded if we miss the agreed live date
- Month-to-month — cancel anytime
Pricing — everything up front
Fixed prices, no quote games. Every price is confirmed in writing before you pay anything. See the full table on our Pricing page.
Never-Miss-a-Lead System
For shops that miss calls on jobs and after hours: every missed call and website form gets a text back in under a minute, and every lead lands on your phone. View tool page →
$199 setup + $99/moFirst month total: $298 · month-to-month
Website FAQ & Lead Capture Agent
For shops whose website can't answer questions: a chat box on your site that answers from your own prices, hours, and services — and takes a name and number when it can't. View tool page →
$49 $149Flat price · no monthly fee
Website + Online Booking
For shops with an old site or no site: a clear website where customers can see your services and book a time online, so the phone isn't the only way to get a job. View tool page →
From $249One-time · exact price quoted in writing first
AI Chatbot
For shops that get the same questions in messages all day: chat on Facebook, Google, and your site that answers the repeat questions instantly and hands real jobs to you. Website-only chat is the $49 FAQ Agent above. View tool page →
$149 setup + $49/moMonth-to-month · cancel anytime
AI Phone Receptionist
For shops that can't answer while working: a voice that picks up your calls, answers basic questions, and books or takes a message. Different from Never-Miss-a-Lead, which follows up by text after a missed call — this one answers the call live. View tool page →
$399 setup + $199/moMonth-to-month · cancel anytime
Where a monthly price applies, service is month-to-month — if it stops earning its keep, you cancel. That's the whole cancellation policy. Why publish prices at all? In buyer research, 81% of buyers said they want to find pricing on their own, and 71% said published pricing makes them more likely to buy (TrustRadius, 2022 — a survey of tech buyers, so read it as direction, not a promise).
See a demo
Demos, honestly labeled. These are concepts we built from a shop's public website to show what we'd build for them — not client sites, no fake results, no fake reviews. Judge the work itself: a customer reaches out, gets an answer in under a minute, and the owner gets the details. Browse all of them on our Demos page.
Start here
A Dallas plumbing company, start to finish
No slide deck and no fake screenshots. In this demo a call is missed, the customer gets a text back right away, and the owner picks up the conversation. Try it yourself.
Concept demo
Plumber — Dallas, TX
Purpose: show what happens when a plumbing customer calls after hours — a text back in under a minute, and the job details sent to the owner.
Built from public info — not a client site.
View demo → Concept demoRoof Squad
Purpose: show a roofing inquiry answered on the spot instead of sitting unanswered until Monday morning.
Built from public info — not a client site.
View demo → Concept demoEcoGen
Purpose: show a pest control inquiry getting a fast, helpful reply, with the customer's details sent to the owner.
Built from public info — not a client site.
View demo → Concept demoEdsel's
Purpose: show the instant-reply flow in action — a customer's message answered in under a minute, details sent straight to the owner.
Built from public info — not a client site.
View demo → Concept demoTexas Pro Build
Purpose: show how a new inquiry gets answered right away, even after hours, and handed to the owner to follow up.
Built from public info — not a client site.
View demo → Concept demoBrooks
Purpose: show a website inquiry answered in under a minute instead of waiting until the next business day.
Built from public info — not a client site.
View demo →Honest note: every demo above is a concept we built from public information to show how the system works. The businesses shown aren't Northbeam clients, and these aren't their real websites.
Also available
Other services, same rules
Fixed prices published up front, scope in writing before payment, and you deal directly with the person doing the work.
Never-Miss-a-Lead System
For shops that miss calls while they're on jobs and after hours: it texts back every missed call and website form in under a minute and sends every lead to your phone, so callers book with you instead of the next shop.
Our flagship. Start with the one channel that costs you more jobs — missed calls or website forms.
$199 setup + $99/monthFirst month total: $298 · month-to-month
View this tool →
Website FAQ & Lead Capture Agent — $49
For shops whose website can't answer questions: a chat box on your site that answers from your own prices, hours, and services — and takes a name and number when it can't, so visitors become leads instead of leaving. The cheapest way to start.
This is not the full chatbot below — this one lives on your website only.
$49 flat $149One-time · no monthly fee
View this tool →
Website + Online Booking
For shops with an old site or no site: a clear website where customers can see your services, trust you, and book a time online, so the phone isn't the only way to get a job. Built, tested with you, and handed over with everything documented.
What moves the price: page count and whether you need online payments — you get the exact figure in writing before work starts.
From $249One-time project price · quoted exactly before work starts
View this tool →
AI Chatbot
For shops that get the same questions in messages all day: chat for Facebook, Google, and your site that answers the repeat questions instantly, using only your own services, prices, and policies — and hands real jobs to you, so no message sits unanswered.
Need chat only on your website? That's the $49 FAQ Agent above. This one covers more places than your website.
$149 setup + $49/monthMonth-to-month · cancel anytime
View this tool →
AI Phone Receptionist
For shops that can't answer while working: a voice that picks up your calls, answers basic questions, and books the job or takes a message, so callers reach help instead of voicemail. It does not dispatch your techs — booking and messages are its job.
How it's different: Never-Miss-a-Lead follows up after a missed call, by text. The Phone Receptionist answers the call live, by voice. Many shops start with Never-Miss-a-Lead.
$399 setup + $199/monthMonth-to-month · cancel anytime
View this tool →
How it works
Started with one email. Live within days.
Full details are on our Contact page — here's the short version.
1
Day 1 — You get in touch
Head to our Contact page or email northbeambuilds@gmail.com with your trade, your prices and hours, and whether missed calls or website forms cost you more jobs. A few sentences is enough — that's your whole job at this step.
2
Day 1 — Scope & price in writing
You get the scope, the exact price, and the live date in writing, plus the invoice — the same day in most cases. No sales call required unless you'd like one.
3
Days 2–4 — We build, you test
We build it and test it with you on your own phone — real calls, real forms. You see exactly what your customers will see before anything goes live.
4
Day 5 — Live
We switch it on. From then on, every inquiry gets answered in under a minute — including the ones that come in at 9 pm — and every lead lands on your phone.
The guarantee
Stated plainly, because that's the point
On time, or the setup fee comes back
If your system is not live by the date we agree in writing, your setup fee is refunded. No forms, no argument — the date is in the agreement before you pay anything.
No long contract, ever
Service is month-to-month. If it stops earning its keep, you cancel — that's the whole cancellation policy. We'd rather keep you with results than with paperwork.
Who you're dealing with
A small Austin studio, on purpose
Austin-based
Northbeam Builds is based in Austin, Texas, and works with home-service businesses here and across the US.
One person, accountable
You deal directly with the person who builds your system — no account managers, no hand-offs, no ticket queue.
Everything in writing
Prices and scope are confirmed in writing before any payment is taken. What this page says is what your agreement says.
Common questions
Asked often, answered straight
Should I start with missed calls or website forms?
Whichever is costing you more jobs. If customers mostly call and you're often too busy to answer, start with missed-call text-back. If your website form regularly sits unanswered overnight, start there. You can add the other one later — priced in writing first.
Does this replace my phone system or website?
No. The system works alongside what you already have — it watches for the missed call or the new form submission and responds. Nothing about how your customers reach you has to change.
What does Never-Miss-a-Lead cost in total?
$199 to set it up, then $99 a month. Your first month is $298 total, and every month after that is $99. There are no other fees from us — no per-message bill, no exit fee.
How does the $49 FAQ Agent work?
It's a separate, smaller offer: the Website FAQ & Lead Capture Agent — a chat box on your website that answers common questions from your own prices, hours, and services, and takes a name and number when it can't answer. It's $49 flat right now (regular price $149), with no monthly fee. It doesn't change the Never-Miss-a-Lead System, which is $199 setup + $99/month.
What does the $99/month actually cover?
Hosting and messaging costs, monitoring (including the failure alerts), upkeep of your flow, and your one-page monthly report. It's the full running cost of the system — there is no separate per-message bill from us.
What happens when it can't answer a question?
It doesn't guess. It takes the customer's name and number, tells them you'll follow up, and sends the whole conversation to your phone. You stay in control of anything it isn't sure about.
Who owns my website and my customer details?
You do. Your website, your content, and your customer details stay yours. If you cancel, the system switches off — nothing of yours is held hostage.
How fast can it be live?
Within days of the agreement in most cases. Your agreement names a specific live date, and if we miss it, the setup fee is refunded — that's written into the guarantee above.
What if I want to cancel?
Email us and it's cancelled at the end of the current month. Month-to-month means exactly that — no notice period games, no exit fee, no contract to buy out.
The next inquiry could come tonight. Make sure it gets answered.
Tell us your trade and whether missed calls or website forms cost you more jobs. You'll have the scope, the price, and a live date in writing — the same day in most cases.
Prefer to write directly? northbeambuilds@gmail.com · Never-Miss-a-Lead System: $199 setup + $99/month ($298 first month total), month-to-month. Website FAQ & Lead Capture Agent: $49 flat (regular $149).